RETURNS & REFUNDS
We want you to love your purchase and be satisfied. We stand behind our products and want to take care of customers. Our philosophy is to work with our customers fairly and reasonably. We have long believed that when we treat our customers fairly, they, in turn, are fair with us. So to provide a good experience, we’ve made our process simple and easy for returns and refunds.
You can return your order within 30 days of purchase. It's easy; just follow these steps:
• Include receipt or proof of purchase
• Ship the product back to the following address:
Designed by Nature
6444 E Spring Street #342
Long Beach, CA 90815
• You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable.
• Your refund will be processed once your return is received. A credit will automatically be applied to your credit card or original method of payment within 5 to 10 days.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We suggest considering using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We value your business and thank you for choosing Designed by Nature.